Nova Lumora Inc · Tennessee
Nova Lumora Inc · Nashville, Tennessee · Effective September 17, 2026
Nova Lumora Inc ("Nova Lumora," "we," "us") provides AI-powered marketing and automation services for businesses. This policy explains what information we collect, how we use it, and the choices you have.
When you contact us, request a free marketing plan, or fill out a form (on our website or through an ad, such as a Facebook or Instagram lead form), we collect the information you provide: typically your name, business name, email address, and phone number. If you call our office line, the call is answered by an AI assistant and the conversation may be transcribed and summarized so we can follow up on your request.
We use your information to respond to your inquiry, prepare the materials you requested (such as a free marketing plan), provide and improve our services, and contact you about your request by phone, text message, or email. We do not sell your personal information, and we do not share it with third parties for their own marketing.
We use trusted service providers to operate our business — for example hosting, communications (such as Twilio), scheduling, analytics, and AI processing. These providers handle your information only to perform services for us.
If you submit your information through a Facebook or Instagram lead form, we receive only what you chose to submit, and we use it solely to deliver what you requested and follow up about our services, consistent with Meta's Lead Ads Terms.
We keep your information only as long as needed for the purposes above, and we use reasonable technical and organizational safeguards to protect it.
You can opt out of communications at any time — reply STOP to any text, use the unsubscribe link in any email, or contact us directly. You may also request access to or deletion of your information by emailing james@novalumorainc.com.
Our services are for businesses and are not directed to anyone under 18. We do not knowingly collect information from minors.
If we update this policy, we will post the revised version here with a new effective date.
Nova Lumora Inc
Nashville, Tennessee
james@novalumorainc.com · (629) 290-1255
Nova Lumora provides automated communication tools for healthcare offices to respond to patients who contact their provider. Messages include appointment links, service notifications, and follow-ups requested by the patient.
We collect limited contact information only when you contact a participating healthcare provider or consent to receive service-related messages. Information collected may include:
How we use your data:
Nova Lumora does not sell or share personal information with third parties for marketing purposes. Data is used solely to support communication between patients and participating healthcare practices.
For support, contact james@novalumorainc.com or conor@novalumorainc.com.
Patients provide consent through intake forms, website forms, or verbal agreement during phone interactions. Example consent wording and form structure are shown below.
Varies depending on patient interaction.
Standard carrier message and data rates may apply.
Reply STOP to unsubscribe at any time.
Reply HELP for assistance.
Patients opt in to receive messages by contacting a participating healthcare office, calling the office directly, or providing consent through the provider's intake or communication systems.
Nova Lumora sends messages only in response to patient-initiated interactions. Nova Lumora does not send promotional or marketing messages. Nova Lumora does not sell or share personal information with third parties for marketing purposes. Nova Lumora operates as a communication platform on behalf of participating healthcare providers.